Contact

For store issues, rank delivery problems, or refund requests:

• Discord: use the support channel on the official Blaize SMP Discord
• In-game: message a staff member with your Minecraft username and purchase details

Include your Minecraft username, the rank you bought, and roughly when you paid. Screenshots of Stripe receipts help us find your order faster.

Rank not showing?

Join Blaize SMP and run /webstore sync in-game first. Ranks usually apply within one minute after payment if the webhook is set up correctly.